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FAQ
What if I need to reschedule? No problem, an appointment confirmation email was sent to you, you can reschedule through that email, or feel free to just reach out to us directly at info@prolinkedi.com.
What should I prepare for the call? This call is mainly just to get to know your needs. Just know which retailers or distributors you need to be compliant with, and what system you currently use (ERP, accounting, or none). Please have any decision-makers on the call, as the next step would be to remote access your system to see what all would be needed for you to get you an accurate quote.
What happens after the call? We’ll prepare a quote based on Trading Partners, document volume, hosting vs integration, and any customizations needed (mapping, reports, notifications).
How much does this cost? Our model is usage-based — you only pay for what you use. Unlike other providers, we don’t lock you into bloated monthly minimums. We bill on the monthly basis.
Are there hidden fees? No. Our pricing is transparent with flat rates and no surprises. We bill on a monthly basis.
How long does it take to get compliant? Most suppliers are live in just a few days, depending on retailer requirements.
Will this work with my ERP or accounting system? Yes. We integrate with most major ERPs and platforms, and can adapt to custom setups as well.
What if I don’t have an ERP yet? That’s fine — we can still get you compliant and help you grow into a system later.
Will I have customer support? Yes, you'll speak to real people and get real answers/solutions — you’ll always speak with a real expert, not a ticketing bot.
What if something breaks? We provide ongoing monitoring and proactive support to ensure your transactions flow smoothly. If an issue arises, our team is on it immediately.
Is this really a free, no-obligation call? Yes. We are only interested in helping those who need it. The consultation is free, and there’s no obligation to move forward.
Am I locked into a contract? No. Our services scale with you — you only pay for what you need.
ProLink - An EDI Partnership That Works
Why ProLink Is the Best Choice for YOUR Managed EDI Services
🚀 Fast Compliance → Get approved and connected with your trading partners in days. We handle the errors, partner requirements, and updates.
💰 Pricing Based on Usage → Why pay outrageous minimums? With ProLink, you only pay for what you use.
🔄 End-to-End Management
Setup, mapping, testing, monitoring, and ongoing support included.
🎯 Seamless Integrations
Works with your ERP, accounting, or logistics system.
EDI Management - USA & Canada
We offer a full suite of services to simplify your EDI management for better control, accuracy, and efficiency.
Whether you want to outsource your EDI, have it managed in some way, or find a more efficient alternative - we've got you covered.
We charge based on kilo character usage, not with outrageous monthly minimums. Not sending as many orders this month? No problem, just pay for what you use.
Whether it's manufacturing, e-commerce, distribution, logistics or anything else - we'll make you more your business more efficient, and more profitable.
How It Works
Simple 3-Step Onboarding
Book a Free 15 Minute Call → We learn about your trading partners and ERP, what you are looking for, and how we may help.
Fast Setup → When you'd like, we remote into your system to see what is needed. Our team configures, maps, tests, and gets keeps your business moving.
Ongoing Support → Continuous monitoring, updates, and expert support whenever you need it.
We build End to End Integration Solutions for your business.
A full-service software integration house to automate your business so you can run your business.
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End to End Integration Service & Solutions
$0.25
What’s included
Personal support - If you need something done, we've got you covered
EDI Services, Outsourcing, or Management
VAN - EDI VAN support
eCommerce support & integration
AS2 protocol for optimal security
24/7 monitoring and tracking
What Clients Say About Us
“You deserve the praise ! We got praise on this end and we soaked it up. That was a hard slog and we deserve a frosty beverage in celebration. Your time with Dovre pre-dates Peter and my time – no idea who we were with before – but I’ll tell you we have no plans on leaving you. I’ve seen some of the literature SPS sends out making it seem like they’re the only EDI solution and we’ve been in the industry long enough to know that’s not a situation we’re interested in pursuing. We’re extremely happy with our relationship with you – consider us married”
“TFB & Associates has had the pleasure in working with ProLink Services for 17 years and counting. Their around the clock service is exceptional, timely and professional. Over the years we have done many hardware and systems upgrades and the EDILink software has been compatible in whatever we do, which is one of the reasons we continue to use it. We have very little issues but with technology, there are always hiccups. Their team is always available for support and rarely do we have any downtime of any significance.”
“We have been using ProLink Services for the past 14 years and Brian is our EDI provider of choice! He has provided us with exceptional service! My phone calls and/or emails are answered promptly with either an answer or giving me a timeline as to when I can expect an answer to my question. He’s very knowledgeable, supportive and has great communication! We appreciate all the help ProLink Services has given us over the years!”